By submitting your company details through CIXOR.lk / CIXOR PAY DAY / CIXOR PAYROLL digital platforms, you acknowledge and agree that:
1.1. These Terms govern the use of the CIXOR Employer Portal ("Portal").
1.2. The Portal is operated by CIXOR Pvt Ltd (CPL).
1.3. By registering, accessing, or using the Portal, the employer ("Client") agrees to these Terms.
2.1. Clients consent to CPL conducting full due diligence.
2.2. Clients must provide truthful, complete, and accurate information.
2.3. Misrepresentation or false information is a material breach and may result in termination.
3.1. Clients agree to submit required documentation, including Articles of Association, Form 1, Form 20, Board Resolution, and any Registrar-approved filings.
3.2. A Board Resolution must nominate an Authorized Representative with full binding authority.
3.3. Electronic acceptance of these Terms is as binding as a signed physical agreement.
4.1. CIXOR PayDay allows Client's employees to access part [determined by the Employer as a percentage (%) which is you as CPL client] of their accrued wages during the pay cycle.
4.2. This [employee access to withdraw 'Earned But unpaid wages'] is a service, not a credit advance to employees.
5.1. The Client is entirely and unconditionally liable for all Earned Wages withdrawn by its employees through CIXOR PayDay.
5.2. The Client also agrees and acknowledges that 'Earned Wage Access' has no difference to the Employer (client) providing a portion of the Employees' 'Earned Wage' to the employee and has a statutory obligation to settle the employee at the end of the Pay Cycle the difference between the Earned Wage and the withdrawn amount.
5.3. Because of clause 5.2 in this Terms & Conditions, it is also a liability under the Employer – Employee relationship to pay CPL the 'Total of Earned Wage Withdrawn' by the Employee through the CIXOR PayDay Application immediately upon the expiry of the pay cycle or no later than 24 hours at the expiry of the Pay cycle.
5.4. The Client shall settle the total amount, without deduction or set-off, to the CIXOR PayDay nominated account within 24 hours of the expiry of the pay cycle, unless a valid Wage Rollover Facility has been approved.
5.5. Under a Wage Rollover Facility, the Client remains fully liable for the Total Payable Amount (principal, fees, charges).
5.6. The Client must ensure accurate employee data, payroll entries, and compliance with statutory obligations.
5.7. The Client indemnifies CPL against losses caused by inaccurate or outdated data.
6.1. A credit facility subject to CPL approval.
6.2. Allows deferral of settlement for 7, 14, or 21 days.
6.3. Client remains liable for the full Total Payable Amount (including fees and penalties).
7.1. CPL comply with the Personal Data Protection Act, No. 9 of 2022.
7.2. Clients indemnify CPL from liability for breaches caused by cyberattacks beyond reasonable control.
7.3. The Client must safeguard login credentials.
The Client indemnifies CPL against all claims, liabilities, damages, or costs arising from:
9.1. CPL shall not be liable for indirect, incidental, or consequential damages.
9.2. Aggregate liability is capped at the service fees paid by the Client in the preceding six months.
10.1. CPL may suspend or terminate accounts without notice if:
10.2. Termination does not relieve the Client of obligations already accrued.
11.1. Parties shall first negotiate in good faith.
11.2. If unresolved in 30 days, disputes shall go to mediation under the Sri Lanka National Mediation Board.
11.3. If mediation fails, disputes shall go to arbitration in Colombo under the Arbitration Act, No. 11 of 1995, with one arbitrator, in English.
11.4. Litigation is permitted only as a last resort.
These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka.